posted on June 01, 2008 11:16
Hilton Melbourne Ranks #6 of All Hilton Hotels Worldwide
New Orleans, LA (June, 2008) The Hilton Melbourne Rialto Place recently achieved a score of 98.14% during a Quality Audit Inspection conducted by Hilton Hotels Corporation. As of May 31, this score ranks it #6 out of the 285 Hiltons worldwide. Twice each year, every Hilton hotel goes through a detailed audit process, which measures hotel’s product quality, service delivery, cleanliness levels and compliance with Hilton’s stringent brand standards. A score of 90.0% or higher is considered outstanding. According to Don Breckenridge, General Manager of the Rialto Hilton, “To achieve the highest score in the 23 year history of the hotel is something the entire Team is extremely proud of. To earn a score that ranks us #6 worldwide is truly a testament to the commitment our Associates make to our Guests every day. These audits are very thorough and unannounced, so it’s not something you can quickly prepare for. It’s really a reflection of a daily focus on excellence in all areas”. Breckenridge went on to say, “This distinction is also validation of the extensive capital resources our ownership (Expotel Hospitality) has invested in the hotel over the last three years. Every area of the hotel has been completely renovated and the result is our Guests are able to enjoy a product that is first class in every way. When you combine our physical product with the very aggressive level of personalized service provided by this Team, it translates to providing our Guests with an experience that far exceeds their expectation, which is what the hospitality business is all about”. The Hilton Melbourne Rialto Place is a 237 room, full service, luxury hotel located in the heart of Melbourne. The hotel recently completed a $10 million dollar renovation and features 33 Suites and a Concierge floor for the most discriminating travelers. With over 14,000 square feet of meeting space and the largest Grand Ballroom in south Brevard County, it is Melbourne’s premier event location. Expotel Hospitality Services, owner and operator of the Hilton Rialto Place – Melbourne, is headquartered in New Orleans, LA operating hotels across the country. Expotel is an owner operator and hotel Management Company for Hilton, Doubletree, Crowne Plaza, Holiday Inn, Hampton, Embassy Suites, Best Western, independent boutiques, and a Preferred Management company for Starwood Hotels. Contact: Jeff Iavarone 504.212.1344 504.212.1344 www.expotel-usa.com